Privacy Policy
Last Updated: April 3, 2026
Your privacy matters. CaraComp deletes all uploaded images within 24 hours and never sells your personal data to third parties.
1. Introduction
CaraComp (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our facial recognition comparison service at caracomp.com and app.caracomp.com.
By using our service, you consent to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
- Email address
- Name (optional)
- Company/Organization name (Teams accounts)
- Payment information (processed securely by Chargebee/Stripe)
2.2 Uploaded Images
- Images are temporarily stored for processing purposes only
- All uploaded images are automatically deleted within 24 hours
- We do not use your images to train our AI models
- We do not share your images with third parties
2.3 Usage Data
- IP address and device information
- Browser type and version
- Pages visited and features used
- Date and time of access
- Search/comparison count for subscription management
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our facial comparison service
- Process transactions and manage subscriptions
- Send service updates and notifications
- Respond to customer support requests
- Improve and optimize our service
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Retention
- Uploaded Images: Automatically deleted within 24 hours of upload
- Comparison Results: May be stored for up to 30 days for your reference
- Account Information: Retained while your account is active
- After Account Deletion: Personal data is deleted within 30 days, except where required by law
5. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Encrypted storage for sensitive data
- Regular security audits and updates
- Access controls limiting employee access to user data
- Secure cloud infrastructure with leading providers
6. Third-Party Services
We use the following trusted third-party providers:
- Clerk: Authentication and user management
- Chargebee/Stripe: Payment processing — we never store your full credit card details
- Cloud Providers: Secure hosting and storage
- Analytics: Understanding how users interact with our service
These providers maintain their own privacy policies and are contractually obligated to protect your data.
CaraComp Video Publisher (TikTok Integration)
CaraComp Video Publisher connects to TikTok via TikTok’s Content Posting API to publish video content on behalf of authorized users. When you authorize CaraComp Video Publisher through TikTok’s Login Kit, we access the following data through TikTok’s API:
- user.info.basic: Your TikTok display name, avatar, and open ID for account identification
- video.upload: Ability to upload video content to your TikTok account
- video.publish: Ability to publish video content directly to your TikTok profile
We do not store your TikTok password. OAuth access tokens are stored securely and used solely for publishing content you have authorized. You may revoke CaraComp Video Publisher’s access at any time through your TikTok account settings at tiktok.com.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict data processing
- Data portability
- Withdraw consent at any time
Contact us at the email below to exercise any of these rights.
8. Children’s Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We implement appropriate safeguards to ensure your data remains protected in compliance with applicable laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be posted on this page with an updated “Last Updated” date. Your continued use of the service after changes are posted constitutes acceptance of the updated policy.
